Carriers and Their Agents Have an Opportunity to Deliver More Access to Black Members
Carriers and their agents have an opportunity to deliver more access to Black members. We analyzed data from Deft’s Medicare studies for this analysis.
The Changing Face of Medicare- 1 in 3 seniors aging into Medicare over the next 10 years will be people of color, this trend of diversity will continue.
Member experience,customer experience,Medicare, ACA,investment,strategy,loyalty, satisfaction, NPS, CAHPS, QRS, member insight, health plan, quality rating
Enter your email to be alerted when the next study publishes
Let's Chat
To purchase a study, discuss custom research options, or simply learn more, please share your contact info and a member of our staff will reach out.
By clicking the submit button, I expressly consent by electronic signature to receive communications via automatic telephone dialing system or by artificial/prerecorded message, email or by text message from Deft Research at the telephone number above (even if my number is currently listed on any state, federal, local or corporate Do Not Call list) including my wireless number if provided, for the purpose of marketing insurance products and services. Carrier message and data rates may apply. I understand that my consent is not required as a condition of purchasing any goods or services and that I may revoke my consent at any time. I also acknowledge that I have read and agree to the Privacy Policy and Terms & Conditions.
Not affiliated with or endorsed by the government or federal Medicare program.