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Prescription Discount Cards and Medicare Members

prescription discount cards, Medicare, Part D, prescription drug plans, consumers, drug costs, saving, money, lower prices, insurance coverage, survey

Carriers and Their Agents Have an Opportunity to Deliver More Access to Black Members

Carriers and their agents have an opportunity to deliver more access to Black members. We analyzed data from Deft’s Medicare studies for this analysis.

Product Strategy in Zero or Low Premium Markets

What is the best strategy when price competition declines? We recommend using conjoint analysis to discover the best similarly priced benefit designs.

The Changing Face of Medicare

The Changing Face of Medicare- 1 in 3 seniors aging into Medicare over the next 10 years will be people of color, this trend of diversity will continue.

A New Generation of Quality Rating Research.

Member experience,customer experience,Medicare, ACA,investment,strategy,loyalty, satisfaction, NPS, CAHPS, QRS, member insight, health plan, quality rating

How will the COVID Pandemic Affect Health Insurer and Provider Quality Rating Scores?

CAHPS scores, health insurance, patients, quality rating system, QRS, pandemic, COVID-19, impact, satisfaction, loyalty, health plan rating, affect